All types of Travelex help, all in one place. Coverage, claims, travel assistance, and more — let’s find the direct route to the answers you’re looking for.
Your Travelex
support hub
What kind of Travelex
support do you need?
We're here to help — just pick the best option for you and what you want to do.
Get to know us
a little bit more
Our supportive coverage and caring Travelex team can help hold you and your trip together if your plans fall apart.
Take your pick from our six plans
From trip cancellation to emergency medical coverage, you can see all our plan benefits side-by-side and their limits. It's your ticket to easily — and confidently — finding coverage you can feel good about.
See our story as a top travel insurance provider
Your journey is our passion. Discover the people and innovations behind our award-winning customer service and traveler-first approach.
Pack our Travel On app
Keep your policy in your pocket — and more. Travel safer with our app’s tap-to-call 24/7 assistance, destination information, and real-time safety alerts.
FAQs to help you find
the right Travelex support
Still haven't found what you're looking for? Look here for more details on the different ways we can assist you.
Our customer service team is currently only able to help in English.
If you need emergency assistance with a travel or medical issue, our provider Zurich Travel Assist offers support in multiple languages. They can even help translate and communicate with local medical staff if you're in another country and don't speak the language.
If you want to collaborate with us, visit our Travelex affiliate program page to see how you could partner with us.
Prefer to speak to someone? Call us at 1-800-537-8052.
If you have a passion for travel and helping travelers have smoother vacations, Travelex could be a great fit for you.
You can check our Travelex Insurance LinkedIn page for current job openings.
You can head to our Travel On app page for more information, or call our customer service team using the right number for your situation:
- If you don't have Travelex coverage yet, call 1-800-228-9792.
- If you already have a Travelex policy, reach us at 1-800-819-9004.
Yes, our Smart Travels hub is home to a bunch of articles filled with information to help you have a smoother (and more fun!) trip.
You can sign up for our newsletter from this page for even more travel news, guidance, and stories — sent right to your email inbox.
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Insurance coverage underwritten by individual member companies of Zurich in North America, including Zurich American Insurance Company (NAIC #16535, state of domicile: New York), 1299 Zurich Way, Schaumburg, IL 60196. The product descriptions provided above are only summaries. The full coverage terms and details, including limitations and exclusions, are contained in the insurance policy. Coverage and rates may vary by states. If there is any conflict between the contents of this website and the Policy, the Policy will govern in all cases. Travel Assistance Services are provided by the designated provider listed in the policy or on your Confirmation of Coverage. Travelex Insurance Services, Inc. 810 North 96th Street, Suite 300, Omaha, NE, 68114. CA Agency License #0D10209.
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